Engaged teams are the lever with which we move the world.
Let's get moving.
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Responsible Monsters is an independent consulting company specializing in Process Improvement, Engagement, and Talent Development for teams supporting Epic™ software
ABOUT ME
Actually, no. Let's talk about you for a minute.
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Today's healthcare companies are constantly transforming into new configurations, creating new demands and new challenges. The IT Teams supporting these companies are under pressure to innovate without sacrificing maintenance, prioritize speed without incurring risk, and ultimately do more with less.
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That sounds exhausting. You must be exhausted. Your team must be exhausted.
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I want to help you find and fix the right problems, build capacity, and prioritize your people. Being the responsible leader that you are, you have likely tried to do this already - perhaps multiple times. When you try again, would it help to have someone on your side who enjoys uncomfortable conversations? Who excels at surfacing and responding to indignities? Who is passionate about learning, building trust, and reducing the aggregate misery of the workplace? Who has 15 years of experience in your industry, understands what you're up against, and has solved many of these problems before?
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I hope so - because I'd love to work with you.
SERVICES
​Services and scheduling are tailored to your needs, and what is listed here are examples. I strongly recommend performing an assessment before engaging me for other work, as the readiness of your team and your environment will impact the efficacy and applicability of my recommendations. ​
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Get more info on How I work
​Contact me for pricing
1
Engagement Assessment
Where do you start building a more effective team? A comprehensive engagement assessment helps you determine what you can do today to build a stronger team tomorrow. Already have engagement survey results? We can start with that.
2
Meeting Management
Sometimes it helps to have someone else run the meeting. I work with you to determine meeting goals and an agenda, and then I facilitate the meeting so that you can be fully present and engaged with your team. I have experience facilitating both technical Epic™ meetings and operational meetings with clinical and business stakeholders and executive leaders.
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Process Improvement
Bad processes get in the way of good work. Whether we are tackling a known problem or diagnosing a troubling trend, I work with your teams to facilitate process discussions across teams, document workflows, and find sticking points. We collaborate to identify and implement process changes to improve accountability and flow.
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Technical Upskilling
Upskill your teams and improve collaboration with tool standardization and training. All content is tailored to Epic™ analyst needs based on my industry experience. I offer bite-sized tech tips, guidelines for standardizing and optimizing your tools and processes, and starter kits for tailored internal training led by your own internal experts.
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Leadership Workshops and Coaching
Are your technical leaders getting all the coaching they need? These workshops are an opportunity to align on best practices, dig into core values, identify root problems, and take action to support your team. I also offer one-on-one coaching for your thorniest problems.
Workshop Topics include: Building Trust, Philosophy of Talent Progression, Effective Action Planning, Combatting Burnout, and more.
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Talent Development Framework
Have lots of talented people, but nowhere for them to go? There's no "Master's degree in Epic™," but I can coach your team in designing a clear, fair process for reclassification and promotion that doesn't reinvent the wheel. Your new Talent Development Framework will embody your team's values, and will incorporate innovation, ownership, and mentorship.